Subscription, Cancellation & Refund Policy

Effective Date: September 22, 2026

1.Scope

This Policy applies to paid SLM subscriptions and in-app purchases. It should be read together with the Terms of Service. If a mandatory consumer-protection law gives you greater rights than this Policy, the law controls.

2.Mobile Billing

Mobile subscriptions are intended to be purchased through Apple App Store or Google Play. The applicable store may process payment, taxes, receipts, refunds, and subscription management. SLM does not store full payment-card numbers for those purchases.

3.Automatic Renewal

If the purchase screen describes a subscription as auto-renewing, it will renew for the disclosed renewal period unless canceled before the renewal is processed. Before purchase, the screen should clearly display the recurring price, billing frequency, renewal terms, any trial or promotional period, and how to cancel. SLM will not rely on this Policy as a substitute for the required disclosure on the purchase screen.

4.How to Cancel

For an Apple App Store purchase, manage or cancel the subscription through the Apple ID subscription settings. For a Google Play purchase, manage or cancel through Google Play subscription settings. SLM should also provide any additional online cancellation path required by applicable law. Cancellation prevents future renewals but does not itself delete the SLM account.

5.Refunds

Refund eligibility for purchases processed by Apple or Google may be determined through the applicable store’s refund process. SLM may assist with transaction information where appropriate. Store rules do not limit a refund or cancellation right that applicable law requires SLM to honor.

6.California Dating-Service Rights

California buyers may have a statutory right to cancel a qualifying dating-service contract within the legally prescribed cooling-off period without penalty and may have additional rights in the event of death or qualifying disability. The exact statutory cancellation notice must be presented as required in the paid dating-service contract. Contact support@staylegacyminded.com for assistance with a statutory cancellation request.

7.Trials and Promotional Pricing

If SLM offers a free trial, introductory price, or limited-time discount, the purchase screen must disclose the length of the trial or promotion, the price that will apply afterward, the renewal

frequency, and how to cancel before a charge occurs. Do not advertise a “free trial” on the website unless the corresponding offer and required disclosures are actually available.

8.Price Changes

SLM may change subscription prices for future billing periods subject to applicable law and app-store rules. Where advance notice or renewed consent is required, SLM will provide it before the new price takes effect.

9.Chargebacks and Payment Disputes

If you believe a charge is unauthorized or incorrect, contact the applicable app store and support@staylegacyminded.com promptly. SLM may investigate payment disputes and provide accurate transaction records to the payment processor. SLM will not suspend a user merely for exercising a lawful billing right, but may restrict access where a payment is reversed and the paid entitlement no longer exists.

10.Contact

Billing support: support@staylegacyminded.com